Shipping

SHIPPING – ANIM 

We dispatch orders within 2-3 business days. During peak times, it might take up to 4-6 business days due to the high volume of orders.

We ship worldwide and we provide free shipping. 

Delivery times are indicated from the day when the shipment of your order has been confirmed by Anim. We aim to fulfill your order in the time scale as promised. We are always happy to answer questions about your orders, so please feel free to contact our customer service team with your enquiries at orders@animliving.com 

EXCLUDED TIME PERIODS AND P.O. BOX ADDRESSES

Our distribution headquarters does not dispatch orders on weekends and on holidays in Turkey. We also do not ship to P.O. box addresses. Although we do our best to ensure that your order is delivered within the promised time frame, we cannot take responsibility for late deliveries due to circumstances outside our control system.  Our customer service team ensures to inform you of any delayed orders.

If you have problems regarding  tracking or your  order, please kindly contact the Customer Service Team via orders@animliving.com.

RETURNS 

For detailed information on returns, please see our Return policy. The Shipping & Return Policy forms an integral part of the General Terms and Conditions of Anim. By purchasing any of our goods and/or by using any of our services, you accept this Shipping & Return Policy. Please make sure you  read the Shipping & Return Policy  in detail.