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FREE WORLDWIDE SHIPPING ON ALL ORDERS. GET 15 % OFF ON YOUR FIRST ORDER CODE WITH WELCOME15

SHIPPING

Domestic Shipping (Turkey) 

Domestic shipping fee is 15 TRY for Turkey.

Our current dispatch time is 1-3 business days.

Once orders are verified with correct payment details, shippings are dispatched.

Delivery times are indicated from the day when the shipment of your order has been confirmed by Anim. Our aim is to fulfill your order in the time scale indicated above, we cannot take responsibility, however, if the delivery time is longer than indicated. We are always happy to answer questions about your orders, so please feel free to contact our customer service team with your enquiries on info@animliving.com

Please note that during holidays in Turkey, our distribution center is closed and we are unable to process any orders, however, once we're back, we make sure to pack and ship orders as soon as possible. During these time periods, our customer service has limited availability as well. Thank you for your understanding!

Anim Tekstil Ithalat ve Ihracat Dis Ticaret Limited doesn’t accept any liability for any Anim product that is damaged or lost during shipping period.. If you receive your order damaged, or if it gets lost during shipment, please contact the shipment carrier to file a claim. Make sure you save all packaging materials and damaged goods before filing a claim.

Orders are not shipped or delivered on weekends or holidays.

In case of high volume of orders, shipments might be delayed by a few days. Please allow additional days in transit for delivery. Although we use all reasonable efforts to ensure that your order is delivered within a specified time period, we cannot accept responsibility for late deliveries due to circumstances outside of our control. Our customer service team will do our best to inform you of any unexpected delays.

If you have problems with tracking your order, please contact the Customer Service Team via our support e-mail: info@animliving.com

International Shipping (Outside of Turkey)

within the EU

 Delivery method

Order value( EUR)

Shipping fee( EUR)

Standard shipping 3 - 5 days

above €350   

free

Standard shipping 3 - 5 days

below €350

€20

 

North America

 Delivery method 

Order Value( USD)

Shipping fee (USD)

Standard shipping 5 - 7 days  

above $400

free

Standard shipping 5 - 7 days  

below $400

$25

 

Rest of world

 Delivery method 

Order Value

Shipping fee

Standard shipping 5 - 7 days  

above $400

free

Standard shipping 5 - 7 days  

below $400

$35


Delivery times are indicated from the day when the order has been confirmed by Anim. We aim to fulfill orders in the time scale indicated above, yet, we cannot take responsibility, if the delivery time is longer than indicated due to other reasons.

Anim Tekstil İthalat ve İhracat Dış Ticaret Limited doesn’t take responsibility for any customs and taxes applied to one’s order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).

Items subject to returns and exchange need to be sent as written below:

Anim Tekstil İthalat ve İhracat Dış Ticaret Ltd.Şti.

Address: Sinanpaşa Mahallesi, Süleyman Seba Caddesi, No:6/9    Beşiktaş/İstanbul/Turkey   

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